Privacy Policy
Welcome to techtowes.com.com (we, us or our). This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website or contact us through its forms. We aim to handle personal information in accordance with applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), to the extent they apply to us.
By using the website, you acknowledge that you have been given access to this Policy. Where consent is required, we will seek it separately as appropriate.
1. Who is responsible for your information?
techtowes.com.com
Email: [email protected]
For privacy questions, access or correction requests, or complaints, contact us using the details above. The website operator should also provide its legal entity name and contact address where applicable.
2. Information we collect
Depending on your interaction with the website, we may collect:
- first and last name;
- email address and telephone number;
- city, state or territory of residence;
- information voluntarily submitted in forms and messages;
- IP address, browser, device and operating system details;
- pages viewed, time spent on pages and related usage information;
cookie identifiers and similar online activity data.
Some information is collected directly from you; technical information may be collected automatically. If you do not provide information needed to respond to an enquiry, we may be unable to assist fully.
3. How we use personal information
- respond to enquiries and provide requested information;
- communicate about the content or services described on the website;
- manage and follow up requests;
- operate, secure, maintain and improve the website;
- understand website usage and produce analytics;
- detect misuse, fraud and unauthorised access;
comply with applicable legal obligations.
We will use or disclose information for the purpose for which it was collected, related purposes reasonably expected by you, or otherwise where permitted or required by law. We will obtain consent where the law requires it.
4. Collection and privacy principles
Where the APPs apply, we take reasonable steps to collect only personal information reasonably necessary for our functions or activities, and to notify individuals of relevant collection circumstances. Australian privacy law does not use the Brazilian LGPD list of lawful bases; our handling is assessed against applicable APP requirements and other Australian laws.
5. Disclosure and overseas recipients
We do not sell or rent personal information. We may disclose it to hosting, IT, security, analytics or customer-support providers as needed to operate the website, and to regulators or authorities where authorised or required by law.
Some service providers may be located overseas or access information from outside Australia. Before publication, we should identify any likely overseas recipient countries where practicable and update this Policy accordingly. Where APP 8 applies, we will take reasonable steps required by law in relation to overseas disclosures.
6. Storage, retention and security
We take reasonable technical and organisational steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure. We retain information for as long as reasonably needed for the purposes described or as required by law, then take reasonable steps to destroy or de-identify it where required and practicable.
No electronic system is completely secure. Where an eligible data breach occurs and the Notifiable Data Breaches scheme applies, we will assess and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.
7. Access, correction and complaints
Where applicable under the Privacy Act, you may request access to personal information we hold about you and ask us to correct inaccurate, out-of-date, incomplete, irrelevant or misleading information. We may need to verify your identity and may refuse a request where a lawful exception applies, giving reasons where required.
You can also make a privacy complaint by emailing [email protected]. We will investigate and respond within a reasonable period. If you are dissatisfied, you may be able to complain to the OAIC at www.oaic.gov.au. Other rights may arise under applicable laws.
8. Cookies and analytics
We may use essential, performance, analytics and preference cookies as described in our Cookie Policy. You can manage cookies through browser settings and, where provided, the website’s cookie controls. Cookie-based information may be personal information where an individual is reasonably identifiable.
9. Third-party links
Our website may link to third-party websites. Their content and privacy practices are outside our control. Review their policies before providing personal information.
10. Changes to this Policy
We may update this Policy to reflect changes in law, technology or operations. The latest version and its date will be published on the website.
11. Contact
techtowes.com.com
Email: [email protected]